Staff Directory

Satrina is the Assistant Director of Development at Community Impact. Satrina is a graduate of Hampton University and The Fuqua School of Business, Duke University. With over 20 years of experience, she has worked in various brand management roles.

A Harlem native, Satrina believes in helping her community thrive and is passionate about inspiring children. She is a founder of Harlem4Kids, Inc., a board member with Harlem Little League and the Friends of Morningside Park. She is also the Youth Advisor for the Mid Manhattan Branch of the NAACP and a member of Jack and Jill of America, Inc. Metropolitan Chapter.  Satrina is also a graduate of DDC and has served on the Board of Friends.

Satrina is married with two sons. They enjoy running the steps in front of Low Library.

As Senior Associate Director, Sandy Helling has key responsibilities in the overall operation of Community Impact including fundraising, program development and management, and community partnerships. She has directed Emergency Service and Adult Education programs at Community Impact since 1989 and she was the very first GED teacher.  Before Community Impact, Sandy was Director of the Welfare Grant Increase Coalition. She holds a BA from New College and a MA and MEd in Philosophy and Social Sciences from Teachers College. Her favorite spot on campus is the walk between Earl Hall and the Annex where she has a few minutes to ruminate every day.

As Senior Program Coordinator and Emergency Food and Health Program Manager at Community Impact, Ricardo Bustamante is in charge of running the Ford Hall Food Pantry at 616 W 114th Street, and the weekly Soup Kitchen at Broadway Presbyterian Church. He joined CI as a student worker in 2014 while attending CU School of General Studies,  and as staff in 2018. Since then, the Emergency Food Program has expanded its reach and presence in the community. He also advises Community Lunch, Housing Equity Project and SHOUT (Student Health Outreach), the student-led groups dedicated to social services under the umbrella of Community Impact.

Olger C. Twyner, III, is currently the Executive Director of Community Impact at Columbia University.  He graduated summa cum laude from Jackson State University and holds a J.D. and M.B.A. from The Ohio State University College of Law and Columbia Business School, respectively.  Twyner was the first African American to serve as a federal judicial clerk in Mississippi. In the field of public interest law, he practiced law with Southeast Mississippi Legal Services, served as coordinator of the NYU Public Interest Law Center, and worked as Development Director for the Mississippi Center for Justice.  Additionally, he has held executive roles at Xavier University of Louisiana and Row New York. Twyner is uniquely positioned to strengthen collaboration between Columbia and the surrounding communities, as he is a Columbia alumnus, was the founding director of the Columbia Business School Community Collaboration, and is former Executive Director and President of Double Discovery Center (DDC).  He is an active member of the Jackson State University National Alumni Association, an avid New York Yankees fan, and enjoys cooking and international travel.  

Nicole Conrad joined the Community Impact team as a Development Assistant in December 2021. She has also worked in Development at enCourage Kids Foundation, ProPublica, and Amref Health Africa. Prior to entering the non-profit sector, Nicole taught ESL in both Beijing, China and New York City. Nicole graduated from New York University with a degree in English & American Literature and a minor in Creative Writing.

Jinn Mataya is the Administrative Assistant for Community Impact. Prior to this role, he has worked as a Coordinator for the Columbia University Law School and held several roles over many years at a fashion retailer corporation in Chicago, working his way up from being a Purchasing Associate to Data Integrity Specialist there.

Jinn was born and raised in New Orleans but has since made Chicago and New York City his secondary homes. He has a passion for travel, cuisine, and taking care of his many plants. On a typical day you can find him playing games with friends or going through walks in Riverside Park.

Jeffrey has been a JEEP’s Education for Success Coordinator since 2005.  Her primary responsibilities include managing the College Road program and helping write proposals and manage outcomes for government grants that support our adult education programs, TASC and ESOL.  She works part time, assisting Sandy, filling in and troubleshooting as needed.  Before joining Community Impact, Jeffrey worked in the corporate sector where she had a successful 25+ year career in advertising at Saatchi and Saatchi managing multi-million dollar advertising campaigns for clients such as Procter and Gamble and Johnson & Johnson. She loves college walk in every season.

Cait is the Program Manager: Youth and Other Projects at Community Impact. She collaborates with students, local partners, and community members to develop strong and sustainable programs between campus and the Upper Manhattan community. Prior to joining CI, Cait worked with high school youth in education and college access at a nonprofit in Los Angeles, and in Rwanda with the Peace Corps. Cait earned a bachelor’s in international relations from Hobart and William Smith Colleges. Rain or shine, she likes sitting on the Earl Hall steps, looking out onto the campus.